Ask Anything

How does the package get to me?

The packages comes to the door of the house and within 3-10 business days from the date of order. The package will be placed next to your door and will send you a confirmation announcing its delivery.

How much is the shipment?

All our orders above $49 are currently free of charge and all orders ship from the US.

Is there a warranty on the products?

Undoubtedly! We stand 200% behind our products and give them a full year warranty. If you purchased one of our fragrance systems, your warranty is automatically renewed from the purchase of the latest capsule.

Are your oils dangerous?

Not at all! Unlike other odor systems, we don’t use gas on packets to “push” the smell out. We use a technology called ultrasonic that turns the essence of the sewing into steam distributed from the device. We use 100% natural materials that meet ifRA’s strictest standards, the World Perfume Organization and the highest certification in the field.

What happens if I’m not happy?

The chances of you not being satisfied are very slim, but if this happens, we are contacted, the package is returned in its entirety, and we refund the full amount.

How do you pay?

Payment is made by credit card or through PayPal.

Can I consult with you?

You are more than welcome to contact us by email or phone and we will be happy to help you choose the products and smells that will suit you and answer any questions. We promise not to try to sell you things you don’t need, and to tell you everything with complete transparency and honesty.

Is the purchase secure?

The whole process is completely secure and can be paid by credit card or PayPal.

What if I don’t want to use a credit card online?

At any stage you can contact us by phone and we will be happy to help you make a phone purchase.

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